Milk Frother Coffee Frother Household Electric Milk Frother Milk Mixer Hand-held Egg Beater Milk Frother Milk Frother

[FAQ]

1: What is the minimum order quantity for customization (Logo/packaging/instructions/color, etc.)?

Answer: The specific quantity is determined according to different styles,

(1) Customized logo: generally starting from 1,000 pieces;

(2) Customized packaging: generally starting from 1,000 pieces;

(3) Customized instructions: generally starting from 1,000 pieces;

(4) Customized body color: generally starting from 3,000 pieces;

2: What is the delivery time for customized Logo?

Answer: If the quantity is customized within 2,000 pieces, the production cycle is approximately: 15-20 days

3: What are the steps to customize a logo?

-Provide Logo document (AI document or CDR format)

-Choose the logo production process (you can choose laser engraving, silk screen printing, silver hot stamping, OEM and other processes)

-Design renderings (Renderings of products designed by our company with logo embedded in them)

-Confirm details (adjust details such as logo position and size)

-Product production (samples will be mailed to you for confirmation before entering mass production)

4: Relevant instructions for dropshipping and returns:

(1) In ordinary areas, the hair is round and round.Express delivery, if it is not overweight, the shipping fee is 2.5 yuan.

(2) Postal services in remote areas: Except for Xinjiang, Tibet and Qinghai, the price is 5 yuan for 2 kilograms and 6 yuan for 3 kilograms; Xinjiang, Tibet and Qinghai, 18 yuan for 1 kilogram, 30 yuan for 2 kilograms, and 42 yuan for 3 kilograms.

(3) If there are invoices and gifts, please send them back together. If any are lost, they will be deducted from the market price.

(4) The cost of logistics changes caused by the customer’s own reasons (wrong address, phone number, rejection, etc.) will be borne by the customer.

(5) Warranty (not a human problem): One-year warranty, you can return the product for a refund within 7 days. After 7 days, return it for a new one, and the shipping cost will be one way each (the buyer is responsible for the return shipping cost, our store does not have shipping insurance, we will pay for the replacement shipping cost).

5: Cross-border one-stop service:

Tag size: 5*3cm, 6*4cm, 7*2cm, 8*6cm, 10*10cm;

(1) Labor costs will be charged for product labeling.

(2) Labor charges are required for labeling product packaging.

(3) The product switch provides insulation protection and labor charges are required.

(4) Platform listing service: Provide real product photos, product CE, ROHS and other qualifications required by the platform.

6: About invoices:

The price displayed on the page is, excluding tax, and ticket points are calculated separately.

If you need to issue an invoice, please contact online customer service when placing an order. The required invoice information is as follows:

(1) Electronic invoice: company header + tax number + receiving email

(2) Special value-added tax invoice: company header + tax number + account opening bank information + company address + contact number

7. Is there factory information on the product packaging?I don’t want customers to know where I get my items from.

Answer: Our factory has two labeling methods for ready-made products, as follows:

[English version] English packaging, English instructions

[Chinese version] Chinese packaging, Chinese instructions

One piece drop shipping: There is a label (with factory information). If you need to modify the label content: please contact online customer service when placing an order.

Please note in the order box which version you need. Therefore, orders without notes will be sent to the Chinese version by default, and we will bear all responsibilities arising therefrom.